Terms and Conditions

Welcome to TinosCruises.com

Tinos Cruises is part of Aegean Ventures a Greek company founded in 2005, that offers private and shared basis daily cruises in the Cyclades.

These terms and conditions outline the rules and regulations for the use of Tinos Cruises’s Website and as well for Bookings & Transactions. Please read these terms of use carefully before you start to use the site or book any of our services. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site and/or our services.


The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by Greek law, we exclude all liability for loss or damages direct or indirect arising from the use of this site.

www.tinoscruises.com is a website owned by Dionysia Faroupou. We are a COMPANY registered in Greece. Our registered office is at the Old Port of Mykonos Town, Mykonos 84600, Greece. Our VAT number is [045587926]. You may contact us either by phone at +30 690 626 3016 & +30 697 911 5608 (Greek only) or through email at info@tinoscruises.com.


Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organization to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time;
• and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Acceptable Methods of Payment
Payments to Tinos Cruises are accepted in EURO by cash, wire transfer and credit card (American Express, Discover, MasterCard, or Visa). Credit card transactions may be made in person, online, or by phone with Aegean Venture’s Office.

Terms of Payment (Daily Private Charter)
Payment of the Charter will be made according to the agreement between Tinos Cruises and the charterer: Down payment prior to the embarkation date is required to book any of our boats, and the remaining amount is due prior to the embarkation on the vessel, on set charter date.

Taking the Boat into Possession (Daily Charters)
1. Full payment of charter prior to embarkation on set charter date (as mentioned above).
2. Submission of a passenger list with full names of all participants, valid passport numbers and the name of accommodation (one day prior to set departure date).

Terms of Payment (Daily Shared Cruises)
Payment for our Shared Cruise programs will be made according to the cruises’ description on our website. Full pre-payment prior to the embarkation date is required to secure and book a seat in one of our shared cruises. Furthermore, you will need to provide us with the full names of all participants, valid passport numbers and the name of your accommodation (one day prior to set departure date).

Security of Transactions
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and use TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

All of our boats are covered for hull insurance, depending on the value of the boat. Additionally Third Party insurance is taken out for all boats.

Cancellation/Refund Policy (Daily Private charter for all boats)
Cancellation fees may vary and are calculated depending on the period of time between the date of cancellation and departure date.
1. Cancellation fee of 25% of the total charter fee, for bookings canceled within a period of 30-21 days prior to boat embarkation.
2. Cancellation fee of 50% of the total charter fee, for bookings canceled within a period of 20-11 days prior to boat embarkation.
3. Cancellation fee of 100% of the total fee, for bookings canceled in a period less than 10 days prior to boat embarkation. In case that the boat under cancellation is re-chartered to another Charterer for the same period and under the same conditions only the dossier expenses (150 Euro) will be charged.
If you need to withdraw from the contract for unavoidable reasons, you may suggest a suitable replacement, who can take over the contract; for the same period, under the same conditions. If this is not possible, we will try to charter the boat to someone else. If this is successful, then you will be entitled to a refund as above.
In the event that the charterer should elect to determinate the charter and deliver the boat prior to the date designated in this agreement, the Owner (or the representative company) shall not be liable to the return of any proportional part of hire money.

Cancellation/Refund Policy (Daily Shared Cruises)
Cancellation fees may vary and are calculated depending on the period of time between the date of cancellation and departure date.
1. No cancellation fee, for bookings canceled within a period of 30-10 days prior to embarkation date.
2. Cancellation fee of 100% of the total fee, for bookings canceled within a period of 9-1 days prior to embarkation date.
3. Full Cancellation fees are also applied for cancellations made on the same date or for no-shows.

If we receive a charge-back or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or contract will be suspended without notice. A 50€ charge-back fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the charge-back(s) must be paid in full. Instead of issuing a charge-back, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or even a legal mean of obtaining a refund. Please read carefully and make sure you fully understand our Cancellation/Refund policy prior to making a payment.

Customer Behavior
You must accept responsibility for the proper conduct of yourself and any members of your party. Tinos Cruises cannot be held responsible for underage consumption of alcohol. We reserve the right in our absolute discretion to terminate without further notice the holiday arrangements of any client who refuses to comply with the reasonable instructions or orders of the company staff, agent or other responsible people whose behavior in their opinion is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property.

Observance of Customs and Diving Laws
Not to allow any person on board to commit any act contrary to the customs laws of Greece or of any country or contrary to the laws permitting to fishing or underwater fishing nor to seek and/or take possession of objects of archeological nature or value and that in case any such act is committed this Agreement shall thereupon terminate, but without prejudice to any right of the owner or the company who represents him, that the Charterer shall carry alone any resulting responsibilities and he shall answer alone to the appropriate authorities.

An essential part of the success of our brochures and websites is using photography that gives clients a true idea of the product, rather than using models. Photographers are occasionally in our cruising areas. If you have any strong objections to close up photography of yourself and your party, please indicate your feelings to the photographer at the time.

Force Majeure
Circumstances amounting to “force majeure” include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, and all similar events.

This agreement will be governed by GREEK Law and any disputes will be dealt with by the GREEK courts. The Greek courts will have non-exclusive jurisdiction over any claim arising from or related to, a visit to our site or use of our services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Greece.

If you have any concerns about material which appears on our site, please contact us.